FAQ
Questions, answered.
Can I accept crypto payments from my customers?
Yes. Create a payment from your server and send your customer to a hosted checkout carrying your brand. They pay in USDT or USDC on Tron, Ethereum or Optimism, and the value lands in your balance the moment it confirms on-chain. Your server is told by a signed callback, not a browser redirect — so a customer who closes the tab still gets their order.
Can I use payins and payouts separately, or do I need both?
Either. They work independently — collect stablecoin payments without ever sending a payout, or send payouts funded however you like. Used together they share one balance, so money a customer pays you on Monday can pay a supplier on Tuesday with no transfer step and no second provider.
What happens if a customer pays the wrong amount?
Nothing is lost and nothing is guessed at. A short payment is credited and reported as underpaid; an excess is credited in full and reported as overpaid. You are told which it was, with both the amount you asked for and the amount that arrived, so your own policy decides what happens to the order.
How fast do payouts arrive?
Most payouts settle in under two minutes. For corridors where that is not yet possible, we show the expected settlement time upfront — before you confirm, not after the transfer is sent.
How do I fund my wallet?
Top up your stablecoin balance, like USDT, on infrastructure built to support more. Funds are instantly available for payouts in any supported corridor — no bank delays and no prefunding per country.
Which countries and payout methods are supported?
We cover 50+ countries across Africa, Asia, Latin America, Europe, and beyond — via bank transfer and mobile money. Coverage grows every month.
What does it cost?
You see the exact exchange rate and fee before you confirm every payout. No spread hidden in the rate, no surprise charges at settlement. Creating an account is free.
Is there an API?
Yes — a REST API with webhook events for every status transition and idempotent processing safe to retry. Our documentation is served over MCP too, so AI coding tools can query it directly while they build against us. Everything in the dashboard is automatable.
How is compliance handled?
Sanctions screening and KYC run on every payout automatically, and every action is written to an exportable audit log — so your finance and compliance teams get the paper trail without the paperwork.